Legal notice

Distributor
Another Bird LLC

Representative
Mariko Ito

Address
2F-C, Shibuya Dogenzaka Tokyu Building, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043

Phone number
050-3562-1600

E-mail address
t.thunderbird.netshop@gmail.com

Home page
https://t-thunderbird.com/

Sales Price
Please refer to each product page.

Fees other than the product price
Shipping fee: 220 yen for Japan-wide flat rate shipping (free shipping for purchases over 5,000 yen); overseas shipping is set separately.

Handling charge: 190yen for convenience store payment, 300yen for cash on delivery.

Payment methods
Credit card payment, cash on delivery, bank transfer, postal transfer

Time of payment
Credit card payment: Payment is confirmed at the time the order is placed.
Convenience store payment: Payment must be made within 7 days after the order is placed.
Cash on delivery: Please pay the delivery person in cash upon arrival of the order.
Bank transfer: Please make payment to the designated account within 7 days after ordering.
Postal transfer: Please make payment to the designated account within 7 days of order placement.

Time and method of product delivery
We will ship within 7 business days from the date of order.
Please note that delivery delays may occur due to unseasonable weather or delivery company reasons.
Please refer to our Shipping Policy for details.

Returns, Defective Items, and Cancellations
Please note that we do not accept returns or exchanges due to customer reasons. Returns and exchanges due to product defects will be accepted only within 7 days of receipt. We will pay the shipping costs.
Please check our refund policy for details.